These are the
principles and values
we hold at Reuben:
Respect
Reuben Digital, and its employees, work within a robust environment of mutual trust and respect. This includes, but is not limited to, respect for colleagues, contractors, suppliers, clients and importantly, the planet.
Integrity
We will conduct our business with openness and integrity. We will not make promises above those which we reasonably foresee we can deliver. Our prices and our work ethics are transparent and we pride ourselves on our collaborative working approach with clients.
Honesty & Accountability
We will communicate our working practices and performance openly and honestly to our employees, clients and suppliers. We place accountability, and the trust that our clients place in us to find the best technological solutions and deliver them, at the core of what we do here at Reuben.
Loyalty
We pride ourselves on our long and close working relationships with our existing clients. The happiness of our clients (through delivery of projects with exceptional communication and project management) is our top priority. Retention of their custom is very important to us at Reuben. We always value being an integral part of our clients’ digital team and continue to offer amazing support as required, after a project is delivered.
Compliance
We conduct business complying with the GDPR and Data Protection Act 2018 and conform to the 7 golden principles of information sharing – as defined by the ICO – that information collected or shared is
1) lawful, fair and transparent;
2) collected for specified, explicit and legitimate purposes;
3) that data processing is adequate, relevant and limited to what is necessary;
4) accurate and, where necessary, kept up to date;
5) stored appropriately;
6) that the security of data is assured; and
7) that we shall be accountable for the data we store.
We work hard to comply with our client’s requests for data privacy and data sharing policies.
Agility
We are proud of the agile way in which Reuben’s team of specialist developers can deliver highly complex solutions within the agreed timeframe.
Sustainability
We are committed to delivering high performance and flexible solutions that don’t cost the earth by having a high carbon footprint. Reuben Digital strives to have a positive impact on the world by helping good companies do good things. We will therefore choose to partner with clients and suppliers in the future whose goals align with ours. We are identifying the principles by which we want to do business and our plans will see us setting out the direction in which we want to grow as a socially and environmentally-responsible business. This CSR Policy is updated quarterly and we publish our Carbon Report annually every Spring..
